Where it issues a transport document or electronic record, or provides a guarantee, the rights and obligations of the Company will be governed by the special conditions therein in addition to these conditions, and in any event the Company is liable only to the same extent as the third party who performs the carriage or guaranteed service, as may be limited by the conditions on which that party customarily offers its services. In the event of any inconsistency with these provisions, the special conditions prevail. 5. SERVICES REQUIRING SPECIAL ARRANGEMENTS The Customer must give instructions in writing to the Company a reasonable time before the tender of goods for storage or transport where it requests the Company to: (a) arrange for the departure or arrival of goods before specific dates; (b) arrange for goods to be carried, stored or handled separately from other goods; (c) arrange for the transport of goods that may taint or affect other goods, or may harbour or encourage vermin or pests; (d) make a declaration of value or special interest in delivery to any carrier or terminal; (e) direct carriers or delivery agents to hold goods until payment of any amount or until surrender of a document; (f) arrange for the transport of goods of unusual high value, luxury goods, currency, negotiable Instruments or securities of any kind, precious metals or stones; antiques or art; human remains, livestock or plants, or any other comparable cargos. Where for any reason it does not accept such instructions, the Company must promptly so advise the Customer by any means of communication used in the ordinary course of business. If it continues to use the Company's services for the contemplated transport after receiving such advice, the Customer assumes all risks connected with the nonperformance of such instructions, whether caused or contributed to by the Company's negligence or not. 6. THE COMPANY'S GENERAL RESPONSIBILITIES (A) The Company shall exercise reasonable care in the discharge of its obligations including the selection and instruction of third parties that provide any services engaged on behalf of the Customer. (B) The Company shall arrange transport and any related services within a reasonable time after receiving the Customer's instructions. (C) If it has reasonable grounds for departing from any of the Customer's instructions, the Company can do so without prior authorization from the Customer, but must act with due regard to the interests of the Customer, and, as soon as possible, inform the Customer of its actions and any additional charges resulting therefrom. 7. CUSTOMER'S GENERAL RESPONSIBILITIES (A) The Customer shall be deemed to be competent and to have reasonable knowledge of matters affecting the conduct of its business, including terms of purchase and sale, the need for insurance and the extent of coverage available for the type of goods being tendered for shipment, the need to preserve and retain documentation, the need for care to avoid transmitting viruses by electronic communications, the need for confidential handling of information relating to high value goods, and all other matters relating thereto. 3
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