General Terms and Conditions for freight transport orders of DSV Group Germany 09/2024 1. Scope 1.1. These General Terms and Conditions for freight transport orders of DSV Group Germany shall apply to all orders of DSV Road GmbH, DSV Solutions GmbH, DSV Air & Sea Germany GmbH, DSV Air & Sea Deutschland GmbH and DSV Stuttgart GmbH & Co. KG (hereinafter referred to as “ DSV ”) for national and interna- tional carriage of goods by road haulage. 1.2. Any deviating General Terms and Conditions of the contractor (hereinafter referred to as “ AN ”) shall not apply. Unless stipulated otherwise, sec. 407 et seq. German Commercial Code (HGB) shall apply for national carriage and the provisions of the Conven- tion on the Contract for the International Carriage of Goods by Road (CMR) shall apply in addition for international carriage. 2. Integral part of contract 2.1. Integral part of contract between DSV and AN are: (i) the freight transport order, (ii) the price agreement, (iii) if applicable addi- tional agreements, (iv) these General Terms and Conditions. 2.2. In the event of any contradictions/discrepancies between these General Terms and Conditions and any of the aforementioned (2.1.) integral parts of contract, the particular integral part of con- tract shall prevail in the aforementioned (2.1.) order. 3. Specification of services 3.1. Subject matter of the freight transport order is the compensated transport of freight by road haulage. The AN is obliged to accept, handle and deliver the freight on time without any loss or damage as described/specified in the freight transport order to the con- signee at the designated destination. 3.2. DSV shall be entitled to cancel the freight transport order placed without stating reasons up to 24 hours before the agreed loading time. In this case, AN shall have no claim to remuneration, compensation or reimbursement of expenses in accordance with seq. 415 HGB. The cancellation of the transport order by DSV shall be made in writing, by e-mail or via other contractually agreed communication channels. 3.3. AN fully and correctly documents, in particular giving date, time, name in block letters and genuine signature, the acceptance and the delivery of freight in writing on a designated freight document or, if applicable, by available electronic systems. 3.4. AN shall check the freight at time of acceptance and at any other interface with regard to identity, completeness, and external integ- rity. The aforementioned obligation is also extended to the check of integrity of anti-tamper seals and locking devices, if applicable. Possible irregularities shall be documented by AN in writing and shall be reported to DSV, without undue delay, by explicitly iden- tifying the pertained freight and the place, date and time of detec- tion of the irregularity. An interface within the meaning of these General Terms and Conditions is any point at which the responsi- bility for the freight is passed on to another operator/agent or the place of delivery at the end of each stage of the transportation process. 3.5. When accepting anti-tamper sealed freight, the checking-obliga- tion of AN is limited to the examination of the external integrity of loading unit and integrity of anti-tamper seal. When accepting empty loading units, the checking-obligation is limited to the ex- amination of external and internal integrity. 3.6. Any irregularity of packaging, locking devices, anti-tamper seals or documents shall be documented in writing by AN and confirmed by the individual handing over as well as the individual accepting the freight. 3.7. Unless stipulated otherwise in the transport order, AN is in devia- tion from sec. 412 HGB obliged to load and unload the freight. Apart from that, his obligation includes the stowage in a way safe for transportation or operation as well as the observation of freight in his custody. 3.8. AN informs DSV without undue delay about any impediment to transport and/or delivery, threatening or existing delay, deviations from the original plan as well as any other disturbances and im- pairments, even in the event of force majeure or unavoidable events. In any of the aforementioned events, AN is obliged to con- tact DSV for instructions. In the event of fire, theft or other criminal offence which could affect the freight transportation order as well as accidents, with the exclusion of bagatelle-accidents, AN is also obliged to inform the local police. 3.9. With regard to loading time, the provisions of the individual freight transportation order shall apply. General Terms and Conditions for freight transport order by DSV Group Germany Version: 09/2024 3.10. 3.11. 3.12. 3.13. 3.14. 3.15. 3.16. Loading equipment such as euro pallet and skeleton containers is to be exchanged concurrently by AN in equal type, quality and quantity at the loading and unloading place. The exchanged load- ing equipment shall at least comply with category C as per UIC- Standard 435-2/-4. Expenses for loading equipment exchange are included in the freight rate. In the event that exchange of loading equipment with the consignee is not possible, this has to be con- firmed accordingly by consignee in writing. AN is entitled to catch up with the exchange within 10 days from the time of unloading. The proof of exchange of loading equipment shall be in writing and shall be transmitted to DSV along with the original freight docu- ments. AN is entitled to prove the exchange of loading equipment was denied at place of loading or unloading. Loading equipment which has not been exchanged can be charged to AN by DSV upon unsuccessful expiry of the aforementioned catch-up period with the current replacement value; offset against freight claims is permissible. If a loading equipment account is agreed upon, the accounting is performed on a quarterly basis by confirmation of balance. AN shall bear the proof of a lower recovery value of load- ing equipment. DSV is entitled to randomly check the freight after loading. While carrying freight for DSV, AN is not entitled to ap- proach any loading-equipment retailer. For all freight transportation which AN conducts for DSV from the customs territory of the Community to a third country, AN is obliged to duly perform the export procedure. The performance of the export procedure has to be according to the Unions Customs Code, Unions-Customs-Code-executive order, German Foreign Trade and Payment Act, German Foreign Trade Regulations in its current version, as well as operating instruction for the IT-process for ATLAS-export. Included is in particular the adherence of the two stage export procedure with presentation to customs at cus- toms office of exit and (if applicable) customs office of export, to achieve a duly clearing of the export-procedure and duly comple- tion of export-documents. AN shall perform all necessary organisational instructions and measures, particular in relation to security service, business part- ner-, personal- and information security, packaging and transport in order to ensure the safety of supply chain pursuant to the re- quirements of internationally acknowledged initiatives on the basis of the WCO SAFE Framework of Standards (in particular AEO). He shall protect deliveries and services to or on behalf of DSV or to a third party specified by DSV from unauthorized access and manipulation. For any of the aforementioned obligations AN en- sures to only use reliable and trustworthy personal and he shall legally bind subcontractors to these obligations. AN is obliged to immediately present, without request, an original of the “Security Declaration for Authorised Economic Operator s AEO” (available at: www.dsv.com/de-de), as long as AN is not certified according to AEO-S or AEO-F. This obligation does not apply if such decla- ration has already been presented to DSV. If secure air freight is being transported, AN acknowledges his awareness of the applicable rules with regard to secure handling of air freight (LuftSiG, Regulation (EC) No 300/2008 as of 11.03.2008, Regulation (EC) No 185/2010 as of 04.03.2010, by- law (EC) No. 2015/1998 as well as corrections and supplemen- tary/additional regulations) and AN is obliged to comply with these rules. On request AN shall be obliged to provide relevant docu- mentation and evidence in this regard. DSV shall be entitled to check the AN for compliance with regard to the aforementioned obligations pursuant to no. 3.12. and 3.13. at any time. If the agreed service is not performed by the AN himself but con- tracted out to a third party, AN shall inform DSV in advance. DSV is entitled to reject the third party. AN has to ensure that the third party as well as all other vicarious agent comply with legal require- ments and these General Terms and Conditions for freight transport orders. AN shall compensate DSV for any damage re- sulting from any breach of the aforementioned obligations. In the event that AN does not comply with its obligation according to specifications, DSV is entitled to assign a third party with their ful- filment. Ensuing extra costs shall be reimbursed by AN. The pro- vision pursuant to no. 9.3. shall remain unaffected. AN shall ensure that vehicles used are in technically and optical perfect and roadworthy condition, that vehicles shall comply in minimum with the Euro emission standard 5 and that they are suit- able and properly equipped for the freight transported. Duly func- tional load-securing material and personal safety equipment ( “ PSA ” ), if necessary according to the specific need of the freight, must be available to AN in sufficient quantity at all times. 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