3 Supplier Code of Conduct INTRODUCTION BY THE CEO When DSV enters into agreements with suppliers who carry out services on behalf of DSV, the suppliers become our ambassadors because we are part of the same value chain. Therefore, we expect every supplier to share and live up to the same ethical standards that we hold ourselves to. This expected ethical behaviour is laid out in this Supplier Code of Conduct. The Supplier Code of Conduct applies to all business partners of the DSV Group. These include, but are not limited to, suppliers, agents, representatives and joint venture partners (‘Suppliers’). Suppliers must also ensure, to the greatest extent possible, that the Supplier’s own agents and sub-contractors also comply with the requirements of the DSV Supplier Code of Conduct. DSV’s reputation and business depend on its familiarity and compliance with all applicable laws, rules and regulations. That is why, when you act as a Supplier on behalf of DSV, you have an obligation to comply with applicable laws, international regulations and standards, such as the OECD Guidelines for Multinational Enterprises. You are expected to read, understand and adhere to the Supplier Code of Conduct and to ask your DSV contact person in case of uncertainty about the Supplier Code of Conduct. Where local laws and regulations differ from the standards set in this Code of Conduct, the stricter standard must always be applied. As the Code cannot cover every issue that may arise, you should always use common sense when conducting business on behalf of DSV. As a DSV Supplier, you are strongly encouraged to act promptly if you are faced with or suspect non-compliance with the Supplier Code of Conduct or applicable laws and regulations. Bring the issue to the attention of your DSV contact person or report it through DSV’s Whistleblower system, Integrity Line . If you are about to engage in a situation and you are uncertain whether it is appropriate, you should ask yourself the following questions: • Is it consistent with the Code? • Is it lawful? • Is it ethical? • Will it reflect well on me and DSV? • Would I want to read about it in the newspaper? • Would my family and friends approve of it? If the answer to any of these questions is “no”, you should avoid doing it. If you are still uncertain, you should ask for guidance or contact DSV. Keep asking until you are certain or report the issue through the relevant channels. Jens H. Lund CEO, DSV Group
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