Updated information March 17, 2020 Dear Customer, We strive to maintain the best possible operational plan in the challenging situation we are in. In order to ensure capacity and serve all our customers in the best possible way, we take continuous necessary measures. As a result of this and the extraordinary additional costs this incurs to us, DSV Road has decided to introduce a temporary COVID-19 additional fee. This applies as of March 18, 2020. ROAD International traffic When it comes to international traffic, we now see that restrictions and increased border control, create delays on the goods. Similarly, the capacity of personnel and material is considerably limited. In addition, we see major challenges in relation to the ferry traffic. The following ferry lines has stopped regular traffic: • Stena Line between Oslo – Fredrikshavn • DFDS Seaways between Oslo – Copenhagen • Color Line between Oslo – Kiel (Color Fantasy and Color Magic) • Color Line between Kristiansand – Hirtshals • Fjordline between Bergen – Hirtshals (Stavanger – Hirtshals 2 times pr. week) Fjordline has added extra capacity between Kristiansand and Hirtshals. Our delivery options are limited due to stopped ferry traffic, which means more expensive solutions with longer driving, as well as increased ferry prices. Price increase, import and export Postal code Norway 0000-3999 (Oslo) 4000-5999 (Westcoast) 6000-9999 (North) Temporary COVID-19 additional fee Jylland Sjælland Europe 9% 18% 9% 25% 25% 20% 6% 12% (ex UK, SE, FI and East-Europe 6%) 6%
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