WAREHOUSING AND LOGISTICS SERVICES STANDARD TRADING TERMS AND CONDITIONS between the Customer and DSV Solutions (Pty) Ltd DSV Park Gauteng, 16 Serengeti Boulevard, Witfontein X89, Johannesburg, 1620 Reg. No.: 1996/002517/07 | VAT No.: 4830158897 | Tel.: +27 12 673 2000 To be completed in black pen by an authorised signatory. Please return the original to DSV Solutions (Pty) Ltd representatives of a Party, and once duly executed will constitute a legal, valid and binding obligation; and c) Such Party will perform its duties and obligations under these Conditions and the Agreement (including the Services) in compliance with the applicable legislation codes or standards of government agencies or authorities. 2.2 The Customer appoints DSV as its exclusive provider of the Services. 2.3 The Services shall be rendered at the warehouse facilities (the “Facility”) as agreed between the Parties. The Customer has inspected and approved the Facility for the purpose of Services (amongst others with respect to safety, security, fire protection and storage climate conditions). Notwithstanding the foregoing, DSV will have the right to relocate and store the Goods in other warehouse facilities after consultation and written notification to the Customer sixty (60) days before actual planned relocation. For the avoidance of doubt, should DSV so decide to relocate the Goods to new warehouse facilities, such new warehouse facilities shall henceforth be included within the definition of “Facility” as used in this Agreement and the Conditions. 3. Rights and Obligations of the Customer 3.1 The Customer shall provide DSV with all necessary information and documentation for DSV to perform the Services, and the Customer guarantees the correctness and completeness of such information and documentation. 3.2 The Customer shall prepare and make the Goods available for the Services correctly packaged, classified, sealed, labelled and/or addressed. Furthermore, the Customer warrants that it complies with all statutory and other requirements in respect of the Goods. 3.3 The Customer agrees that it will not ship any hazardous Goods to DSV for storage or handling in the Facility without giving DSV written notice prior to delivery to a Facility of the following: (i) the commercial and scientific name(s) of the hazardous Goods; (ii) specific product information necessary or helpful for DSV to comply with the storage, reporting, record keeping, employee training, notification and similar requirements of the laws and regulations applicable to hazardous Goods; (iii) all other product information relevant to the safe and proper handling of such hazardous Goods and to their storage, and compatibility with, other Goods in the Facility; and (iv) such other information pertaining to Goods that DSV reasonably requires in order to store, handle or transport the hazardous Goods, including, but not limited to, MSDS (Material Safety Data) sheets. 4. Rights and Obligations of DSV 4.1 DSV will obtain the necessary commercial licenses and permits for DSV to perform the Services. 4.2 DSV will provide suitable equipment to perform the Services as agreed between the Parties and will perform the Services in accordance with applicable legislation and industry standards. 4.3 DSV shall, upon receipt, perform a visual inspection of the Goods intended for storage, transport or handling in relation to visible damages and overall fitness for Services. DSV will furthermore check whether the quantity of Goods received matches the figures shown in the enclosed documents and will notify the Customer of any discrepancies found in the enclosed documents. DSV is not obliged to open any crates, boxes or packages for the purpose of verifying whether their content is consistent with the quantity and/or quality indicated in the specification, unless the Customer and DSV agree otherwise in writing. DSV will be released from liability for shortages and damage to Goods on original pallets discovered at a later date (e.g. in the picking process). 4.4 In the event of visible damage to or delay upon arrival of the Goods, DSV will inform the Customer as soon as it will be reasonably possible. 4.5 DSV is entitled, without prior notice, to refuse to transport, store or otherwise handle dangerous and/or improperly packed Goods if, in the reasonable opinion of DSV, the Customer’s Goods constitute a danger to other goods, property, life or health. Version February 2024 IInniittiiaallss // SSiiggnnaattuurree:: ______________________________________________ Page 2 of 10 | www.za.dsv.com
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