31 DSV Panalpina Corporate Responsibility Report 2020 Business Ethics Taxes and data privacy Our tax contributions We are committed to complying with tax legislation and do not engage in aggressive tax planning to avoid taxes. We believe in contributing our fair share to the societies and local communities in which we operate. In 2020, we contributed with direct and indirect taxes such as corporate taxes, VAT, GST, duties etc. in more than 80 countries, and our corporate tax payments amounted to DKK 1,063 million. Through our tax contribution, we directly and indirectly support local communities and the UN’s Sustainable Development Goals, specifically SDG 16 regarding peace, justice and strong institutions and SDG 17 regarding partnerships for the goals. We do not support or actively seek to set up non-operational entities in identified tax havens but do occasionally inherit offshore company constructions in mergers and acquisitions. In those cases, our priority is to liquidate these companies as soon as possible. Besides this, we also still have normal operational entities in e.g. countries like Panama which is classified by the EU as a non-cooperative tax jurisdiction. Maintaining end-to-end supply chains for our customers, we also need operational entities in countries that may reside companies for tax purposes. Data privacy We seek to protect personal data where we have it and have the appropriate organisational and technical security measures in place. We have an obligation to comply with international data privacy laws, such as the European Union’s General Data Protection Regulation (GDPR). We operate globally and connect with employees and customers through a range of secure solutions. We store and access information in various devices, and we are required to protect both business data and personal data. Our employees are our first line of defence for protecting the company from potential data privacy breaches. Therefore, we have launched a global programme for our employees called Simply Secure. This information security programme focuses on employee behaviour to ensure a high level of security, against common security risks such as phishing. The programme is aimed at everyone in the company and creates awareness through monthly newsletters, e-learning, intranet news articles, and through an online platform describing all aspects of data privacy. You can read our full approach to taxes in our tax policy, which includes roles, responsibilities, and risk management, including management of concerns and stakeholder engagement. Read it here. In 2020, we contributed taxes in over 80 countries
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