36 DSV Panalpina Corporate Responsibility Report 2020 Governance Ensuring appropriate governance In addition to the governance setup described on the previous page, we have several internal and external processes ensuring the appropriate governance of our activities. Policies Ensuring compliance with laws and regulations and employing responsible business practices in a global organisation require solid processes, systems, and policies to guide decision making. You can read our policies related to corporate responsibility here. Review of our programmes To provide greater assurance that our agreed governance works as intended, we have processes for both internal and external reviews on a continued basis. Examples of these are found below and they are described in our internal control framework description found here. New global multisite ISO certification As part of our QHSE (Quality, Health, Safety & Environment) programme, we work with ISO certifications in a number of locations worldwide. The process of obtaining ISO certifications has historically been a locally driven process, but as DSV Panalpina has grown in recent years, and the benefits of ISO certifications for us and our customers are becoming ever more apparent, we have chosen to implement a global multisite certificate for ISO 9001 (Quality), ISO 45001 (Health & Safety) and ISO 14001 (Environment) thereby securing one global framework and set of controls. CDP is a not-for-profit charity that runs the global disclosure system for investors, companies, cities, states, and regions to manage their environmental impacts. SAM Corporate Sustainability Assessment rates companies annually based on environmental, social, governance and economic performance. ISS ESG is a monthly evaluation of companies on governance, environment and social performance. The decision to opt-in to the global multisite certificate and obtain the ISO certifications remains with the local entities. When a local entity chooses to opt-in, they agree to adhere to all ISO requirements and processes which will lead to even higher standards supporting our employees, operations and customer needs. With the implementation of our global multisite certificate for all three standards, we expect the number of certified locations to increase. In 2020, the percentage of locations covered by ISO certifications decreased compared to 2019 due to the Panalpina acquisition. Panalpina had a multisite certificate covering all locations against the three standards ISO 9001, ISO 45001 and ISO 14001, which was cancelled in January 2020. The Executive Board therefore decided to set the ambitious target to have all local ISO certificates transferred to one group multisite certificate in 2020, which we managed to achieve. Compliance reviews On-site reviews are part of our self-assessment process. They focus on finance, tax, legal and corporate responsibility matters to ensure compliance with procedures and reporting processes. The specific areas covered in a review are based on the risk profile of the relevant site and on key controls within the different review areas. In 2020, we performed limited on-site reviews due to the restrictions imposed globally from COVID-19. However, it was possible to conduct a number of remote reviews based on defined priority rules. For 2021, we have developed a tentative visit plan to get into the normal review process, but the final execution is dependent on the improvement of the COVID-19 situation and accompanying restrictions and travel rules. Rating agencies We subscribe to the rating agencies EcoVadis, CDP, SAM Corporate Sustainability Assessment and ISS ESG. EcoVadis rates companies annually based on their efforts within corporate social responsibility (CSR), evaluating on Environment, Labour & Human Rights, Ethics and Sustainable Procurement aspects.
Download PDF file
Cookie policy