2 DSV Sustainability Report 2021 Introduction Contents Introduction Letter from our CEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 DSV at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Our company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Sustainability governance and strategy Sustainability governance model . . . . . . . . . . . . . . . . . . . . . . 9 Sustainability strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Our assurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Page 26 Green Logistics sup- porting our customers decarbonisation journey This Sustainability Report forms part of Management’s Commentary of the DSV Annual Report 2021 and covers statutory reporting on corporate social responsibility, management gender compo- sition and diversity policies as defined by section 99a, 99b and 107d of the Danish Financial Statements Act. Page 20 Continuously enhancing our health and safety management system Our people We are all forwarders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Diversity and inclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Development of employees . . . . . . . . . . . . . . . . . . . . . . . . . 18 Employee relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Health and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Environment Environmental management . . . . . . . . . . . . . . . . . . . . . . . . . 23 Environmental performance . . . . . . . . . . . . . . . . . . . . . . . . . 24 Addressing our greatest climate impacts . . . . . . . . . . . . . . 26 Our integrity Responsible business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Ensuring ethical behaviour . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 A responsible approach to tax . . . . . . . . . . . . . . . . . . . . . . . . 31 Data ethics and cybersecurity . . . . . . . . . . . . . . . . . . . . . . . 33 Community engagement Community engagement . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Factbook Management statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Independent limited assurance report . . . . . . . . . . . . . . . . 39 Our reporting approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 ESG data summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 GRI Content Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 SASB Content Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 TCFD Content Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 We continue our commitment and support for the principles of the United Nations Global Compact
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