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Delivering sustainable growth DSV is one of the world’s leading freight forwarders. We help companies connect with the world and ensure smooth and efficient storage and transport of their goods. By air, sea and road. We keep supply chains flowing – from shipper to customer – and help to deliver sustainable growth. Together with customers, industry partners and stakeholders, we strive to develop solutions that benefit both our planet and our business. We are committed giving our people an inspiring place to work and equal opportunities to develop their talent. Combining the latest technologies and the talent of our strong global workforce, we make supply chains leaner and more efficient. That is how we will help to shape a sustainable future. Welcome to our Sustainability Report 2023. This Sustainability Report forms part of Management’s Commentary of the DSV Annual Report 2023 and covers statutory reporting on corporate social responsibility, management gender composition and diversity policies as defined by sections 99a and 107d of the Danish Financial Statements Act. DSV A/S Hovedgaden 630, 2640 Hedehusene, Denmark Tel. +45 43 20 30 40, CVR no. 58 23 35 28
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3 DSV Sustainability Report 2023 Introduction Contents Introduction Letter from our new CEO and departing CEO . . . . . . . . . . . . 4 DSV at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Sustainability highlights 2023 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Anchoring sustainability in DSV . . . . . . . . . . . . . . . . 8 Keeping supply chains flowing . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Sustainability governance at DSV . . . . . . . . . . . . . . . . . . . . . . 11 Materiality process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Planned NEOM joint venture . . . . . . . . . . . . . . . . . . . . . . . . . . 15 We continue our commitment and support for the principles of the United Nations Global Compact. Reducing our impact . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Adressing our impact on climate change . . . . . . . . . . . . . . . . 17 Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Our roadmap towards net-zero carbon emissions . . . . . . . . 20 Supporting our customers' decarbonisation journey . . . . . . 24 Reducing impact across our operations . . . . . . . . . . . . . . . . . 25 Our social responsibility . . . . . . . . . . . . . . . . . . . . . . 26 Who we are at DSV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Attractive employer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Developing workforce competencies . . . . . . . . . . . . . . . . . . . 29 Diversity and inclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Human and labour rights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Our health & safety culture . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Community engagement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Our integrity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Doing business with integrity . . . . . . . . . . . . . . . . . . . . . . . . . 36 Whistleblower setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Sustainability statements and data Management statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Independent limited assurance report . . . . . . . . . . . . . . . . . . 41 Our reporting approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Sustainability data summary . . . . . . . . . . . . . . . . . . . . . . . . . . 45
