3 DSV Code of Conduct INTRODUCTION BY THE CEO The DSV Code of Conduct is based on the values of DSV and applies to all employees, management and the Board of Directors. The Code sets standards for our ethical behaviour and serves as a tool to help you understand DSV’s policies and to support our purpose and strategy. All DSV companies and employees must adhere to national legislation, international regulations and standards, such as the OECD Guidelines for Multinational Enterprises, while following this Code of Conduct. The Code cannot cover every issue that may arise across our global organisation, and therefore you should always use common sense when conducting business on behalf of DSV. Where local laws and regulations contradict the standards set in this Code of Conduct, the local law shall take priority. The DSV Group’s reputation and business depend on its familiarity and compliance with all applicable laws, rules and regulations. That is why, as a DSV employee, you have an obligation to comply with these. You are expected to read, understand, and adhere to the Group’s policies and procedures and to ask questions in case of uncertainty about any public laws or policies. You are strongly encouraged to act promptly if you are faced with or suspect non- compliance with the Code of Conduct or applicable laws and regulations. Bring the issue forward through DSV’s Whistleblower System, Integrity Line, your immediate manager, country management or any other internal channel you feel comfortable using. If you are about to do something and are in doubt, ask yourself the following questions: • Is it consistent with the Code? • Is it lawful? • Is it ethical? • Will it reflect well on me and DSV? • Would I want to read about it in the newspaper? • Would my family and friends approve of it? You always have the right to stop something and, if the answer is “no” to any of these questions, avoid doing it. If you are still uncertain, ask for guidance. Keep asking until you are certain or report the issue through the relevant channel. Jens Bjørn Andersen CEO, DSV Group
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