2 DSV Panalpina Responsibility Report 2019 WE SUPPORT CONTENTS Introduction Letter from the CEO . . . . . . . . . . . . . . . . . . . . 3 DSV Panalpina at a glance . . . . . . . . . . . . . . . 4 Governance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Focus areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2019 - achieving more together . . . . . . . . . 9 Business ethics . . . . . . . . . . . . . . . . . . . . . 10 People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Environment . . . . . . . . . . . . . . . . . . . . . . . 17 Suppliers . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Community engagement . . . . . . . . . . . 26 Non-financial highlights of the DSV Panalpina Group . . . . . . . 29 Global Reporting Initiative (GRI) index . . . . . . . . . . . . . . . . . . . . . . . . 32 Our commitment This Responsibility Report is a Communication on Progress (COP) of the Group under the United Nations Global Compact, which DSV Panalpina signed in 2009. The Responsibility Report gives information and data on the corporate responsibility activities of the parent company and of subsidiaries of the Group in which the parent company has an ownership interest of more than 50%. The Responsibility Report covers the 12-month period that ended 31 December 2019. Data regarding Panalpina is covered from 19 August when DSV’s acquisition of Panalpina was completed. This Responsibility Report is part of management’s review and covers the statutory reporting on corporate social responsibility, as prescribed by section 99a of the Danish Financial Statements Act. Further, this report serves as DSV Panalpina’s statement according to section 54 of part 6 of the UK Modern Slavery Act. With this progress report, we would like to express our continued support to the United Nations Global Compact initiative and its 10 fundamental principles as well as its efforts to achieve the Sustainability Development Goals.
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