Global Transport and Logistics Road Haulier Code of Conduct As a global group engaging with various suppliers it is important for DSV to have a common set of ethical practices and standards. This Road Haulier Code of Conduct is an extract of the full version of DSV’s Supplier Code of Conduct and describes what DSV considers to be appropriate business conduct by its suppliers of road freight services. For further information, please read the full version. As a supplier to DSV you are expected to read, understand and do business in accordance with the following standards: Security • You are not allowed to consume or be under the influence of alcohol, drugs or strong medicine when you perform transport services on behalf of DSV. • Before agreeing on an assignment you must ensure that you have the adequate skills and training to perform it. • You must respect legal requirements regarding transport activities, including in particular with respect to applicable rules on driver’s hours and minimum rest periods, speed regulations, carriage of food/feedstuffs and dangerous goods, and keep adequate distance, use lawful hands-free equipment for mobile phones, etc. • You are required to ensure that you comply with EU and national legislation on road cabotage. • You are required to contribute to road safety by ensuring that the transport equipment used complies with legal and manufacturers’ specifications. Your assignments must be planned so that all national and international rules are observed in all other respects, including but not limited to brake tests and vehicle inspections. • To help avoid right-turn accidents you must daily check that your mirrors are correct, always stop and look before turning, keep a watchful eye out when driving in urban zones and keep your driver’s cab tidy to ensure a clear view. • Smoking is not allowed when you handle any dangerous materials. In general, it is expected that you use common sense when you smoke if you are in direct contact with customers. • You must ensure that the vehicle has all generally required safety equipment, such as safety shoes, high visibility vests and the required lashing equipment. • You must ensure that the cargo is accurate lashed and secured during transport. • You must ensure correct loading and unloading of the cargo; both in relation to road safety and in relation to the safe handling of the goods. • You must conduct yourself in a polite and correct manner at all times and may not enter into discussions with customers at any time when performing assignments for DSV. If you and a third party have diverging opinions of an issue, you must always contact your haulier for instructions. • In case of any accidents, you must immediately inform your DSV contact person thereof. • If a DSV employee issues a transport order which implies that you have to violate any legislation or public regulations, you must refuse to perform the assignment and then inform the local DSV management of the incident. DSV Road Haulier Code of Conduct - January 2015 - 1
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